Please email a description of the issue you’re experiencing to hello@explorecosmo.com. If possible, include a short video demonstrating the problem. You can also reach us by phone at +44 7442 674373. We’ll respond within 24 hours.
Please email a description of the issue you’re experiencing to hello@explorecosmo.com. If possible, include a short video demonstrating the problem. You can also reach us by phone at +44 7442 674373. We’ll respond within 24 hours.
Please refer to Cosmo Learning System > Connectivity > My Cosmo Dot won’t connect to the app.
Each Cosmo Dot can be connected both with the Cosmo Learning Suite and 3rd-party apps and devices. Therefore, each Cosmo Dot operates in two modes. Cosmo Mode: When in this mode, your Dot works with either Cosmo Training or Cosmo Switch app. In this mode, the Dot lights up white when you turn it on….
A full charge gives each Dot around 10 hours of use. The Dot should light up green when fully charged. If this doesn’t happen, you can check the Dot battery level in the Cosmo Training (>Dot Settings) or Cosmo Switch setup app.
Cosmo Dots are highly durable and designed to last for years. While it’s fine to tap them with your feet during exercises, we do not recommend standing on them with your full body weight or subjecting them to rough handling. Please remember that Cosmo Dots are electronic devices equipped with touch-sensitive sensors. Continuous dropping, throwing,…
Proloquo2Go, Grid, TD Snap, Cboard, Mind Express and more
Cosmo Dot is compatible with Windows, iOS, Chrome OS, Android, Linux.
Cosmo Learning System is compatible with iPad iOS 15+
No products in the cart.